Shipping Policy

Shipping Information

After you have successfully placed your order with shop.babycare.com. Your order will be confirmed within 24 hours and you will receive an email with information regarding the details of your order.
Your order will be shipped within 24 hours after the order is confirmed. Currently, we will only be dispatching from our warehouses from Monday to Sunday .
We currently ship to:
US Only
Shipping Service Shipping Cost Shipping Time
Standard Free (over $35) 3-5 business days
Standard $5 (less than $35) 3-5 business days
Expedited $10 2-3 business days
Express $20 1-2 business days
Please note: Product baby carrier and Electric toothbrush do not support free delivery as we ship them from the warehouse in China. The delivery time might be slightly delayed due to the Covid-19 situation (10-12 working days of total delivery time).
Product  Shipping Cost   Delivery Time
Baby carrier 15.3 USD 6-8 working days
Electric toothbrush 9.69 USD 6-8 working days
We cannot deliver to the following areas:
1. Alaska
2. American Samoa
3. Guam
4. Hawaii
5. Marshall Islands
6. Northern Mariana Islands
7. Palau
8. Puerto Rico
9. Rhode Island
10. U.S. Virgin Islands
11. Armed Forces Americas
12. Armed Forces Europe
13. Armed Forces Pacific
Thank you for your understanding.

CUSTOMS & IMPORT FEES

As all orders are currently shipped from USA, we are unable to account for any additional customs / import fees upon delivery. You may need to pay additional import fees. If you are not sure whether you will be subject to customs fees, we’d recommend contacting your local customs for more information before placing an order.

Tracking Orders

When your order ships, a shipment notification with tracking information will be sent to through Email or Chat Message so that you can track your package easily here.

Unsuccessful Delivery

If you input the incorrect address information at checkout, we can not be held accountable if the order goes missing. we are not liable to refund/replace this order.